Category: Hotels

Sick Building Syndrome

When Your Building Makes People Feel Worse Straight talk on indoor air quality—with mold at the center. If headaches, irritated eyes, scratchy throats, or “brain fog” flare up inside your building and fade outside, you’re looking at Sick Building Syndrome (SBS). It’s not mysterious, it’s usually stale air, chemical off-gassing, and biological contaminants, especially mold. […]

Managing Property Damage at Hotels

Step-by-Step Guide. Nighttime Protocols for your Front Desk Property damage after hours is a hotel’s least favorite surprise. Pipes burst, sprinklers sneeze, guests panic—and maintenance isn’t on site. In that moment, the night clerk becomes the point person. The goal: stabilize the situation, protect guests, and set up a clean handoff to restoration pros. This […]